From Code to Consciousness: Applying Spiral Dynamics in the IT-world – 26/10 @ 18:00 CET

REGISTER HERE

itSMF Belgium is pleased to introduce Pieter Boutens. He will take us into Spiral Dynamics and how it
relates in IT. Not sure what Spiral Dynamics is. Check out :
https://en.wikipedia.org/wiki/Spiral_Dynamics
This event will be ONSITE.
Location : Office of CTG Belgium, Culliganlaan 1D in 1831 Diegem.
Free access for paying members.
Non-members can participate paying €50
Doors will open from 17:30 onwards.
Drinks and food will be foreseen.
After the event, there is time for networking.

Thanks to entrepreneurship and courage, we, as humanity, have risen from the dark ages to a level of
knowledge and development unheard of before in history. And the world is evolving faster and
faster. Science and technology are key drivers. The effect in our professional lives is clear. In most
economic sectors, it is no longer sufficient to just keep doing what one has always done. Change is
the buzz-word. Communication, problem-solving and decision-making have become crucial skills for
(IT-) professionals to navigate the ever-changing technological landscape.
Meanwhile, the downside of this evolution is also becoming very visible. Increasing number of burn
outs, depressions, widening gap between haves and have nots, polarisation in society, pressure on
our environment,… Clearly, we are hitting a limit.
And then the question arises: in what direction should we, as individuals, companies or society,
proceed to take the next step in our evolution? And will technology help us do so, or does it actually
pose a threat?
This talk uses the Spiral Dynamics model to logically frame the evolution of human thinking to date
and the effect of this thinking on technology and society. Spiral Dynamics describes different stages
of human development and consciousness, each represented by a specific color code. Each stage has
its unique characteristics, values, and ways of thinking. And each stage can be recognised in our
(professional) lives. The model can be used to analyse conflict situations and determine the best way
to move forward. Specific to the IT sector, the following questions can be answered:

  • How can IT leaders deal with resistance to change from a Spiral Dynamics perspective?
  • How can IT teams collaborate and communicate effectively.
  • How can awareness of Spiral Dynamics contribute to personal growth and leadership
    development within IT. How can IT leaders become more effective leaders by considering the
    diversity of thought patterns and values in their teams?
  • How can Spiral Dynamics contribute to a more ethical and sustainable approach to
    technology development and IT projects.
  • What about AI? The next step for humanity or the destruction of our species?
    For IT professionals, understanding these different levels of consciousness can have several benefits:
  • Communication: Recognizing the diversity of thought patterns can improve communication
    and collaboration within teams.
  • Adaptability: Being aware of various problem-solving approaches allows professionals to
    adapt their strategies based on the specific context.
  • Conflict Resolution: Understanding different values and motivations can aid in resolving
    conflicts more effectively.
  • Long-term Vision: Taking a more holistic perspective can lead to more sustainable and
    future-proof decision-making.

By acknowledging and appreciating the various levels of consciousness, IT professionals can approach
problem-solving and decision-making with a broader understanding, leading to more effective
outcomes and a better work environment.

Pieter Boutens is an economist by training (TEW -KU Leuven). He started his career as an accountant and quickly advanced to the position of manager. He now has a quarter of a century of management experience, first in Finance, IT and administration, then in logistics and sales. For the past 4 years, he has been working as a financial manager and board member in a non-profit organisation. He is also board member at the trade association Federgon.

In addition to his economic background, Pieter became a master in NLP and in transpersonal coaching and counselling. He also holds the diploma of mediator and a black belt in Lean-Six Sigma.  In recent years, Pieter became proficient in the applications of the Spiral Dynamics model, on which he has been giving guest lectures since 2019.

/by

Leverage your way to greater VALUE! – 19th October, at 5 pm (CEST)/4 pm (UK time) 

This is the continuation of the serries: The V.A.L.U.E. Formula with Ken Wendle.

Session #4

When: 19th October, at 5 pm (CEST)/4 pm (UK time) 

Length: 90 minutes 

Get your seat by emailing eddy@itsmf.be, with in the subject ‘session 4’.

He will provide the link to the teams event.

Leverage your way to greater VALUE!

If you don’t understand leverage, you’re probably working too hard.
As Archimedes, the great ancient mathematician, physicist and inventor put it, “Give me
a lever long enough and a fulcrum on which to place it, and I shall move the world.”
This insightful, pragmatic and entertaining session focuses this often misunderstood
and too rarely applied component of “The VALUE Formula” and explores the
following topics:
– A review of “The VALUE Formula” model
– The component of Leverage:
o What is it?
o Why is it so important?
– How Leverage can augment and multiply your Value
– How Leverage supports alignment to your Value Vision
– Four key facets of Leverage

Join this enlightening session to learn how to get focused on your value.

Sponsored by : itSMF Belgium

Presented by Ken Wendle

About Ken…

Author, Speaker, Facilitator, Ken is a catalyst for higher performance, better results and greater
value.
In addition to his highly acclaimed book, “The VALUE Formula”, Ken has written numerous business
articles. He has been a guest on multiple podcasts and has delivered his unique insights as a keynote and
featured speaker around the world. His energetic, humorous, entertaining, pragmatic, informative,
insightful, and topical presentations consistently earn the highest praise.
Throughout his award-winning career – which includes two Lifetime Achievement Awards – Ken has made a
powerful, positive impact working with and within many organizations in various capacities.
The recently introduced VALUE Formula I 3 Workshop leads teams and organizations through a deeper
dive into the concepts create a roadmap to maximize value.

/by

ITSM Value Streams (from opportunity to outcome) – Thursday 21/09/2023 @ 17:30

itSMF Belgium is pleased to propose David Billouz as our September guest.

REGISTER HERE


He will elaborate on this book he recently published.
And for our paying members, there will be a book raffle!


When : Thursday 21/09/2023 @ 17:30
Where : Virtual
Entrance fee : FREE

This presentation gives an overview of the ITSM Value Streams that help any organizations
identifying the IT Management objectives, the impediments that prevent these objectives to
be fulfilled and the use of value streams to address these impediments.
This presentation also describes the main steps to create an ITSM value stream using existing
resources such as ITSM processes guides and frameworks.

David Billouz is a certified ITIL Master with more than 20 years of passion and
engagement in ITSM. For instance, he was the first VP of the itSMF Czech Republic
in 2006. He is a former ITIL Ambassador for AXELOS. After experiences in
corporates such as Renault, IBM or KPMG he founded OCIRIS GLOBAL and
delivers trainings, assessments and consultancy services in ITIL, PRINCE2, Agile
and DevOps. He is the author of the periodic table of ITSM processes, co-author of
the ITIL4 publication on IT Asset Management and the ITSM Value Streams book.-

/by

Alignment: Let’s get focused! – 14th September 2023 at 5 pm (CEST)/4 pm (UK time) 

This is the continuation of the serries: The V.A.L.U.E. Formula with Ken Wendle.

Session #3

When: 14th September,at 5 pm (CEST)/4 pm (UK time)

Length: 90 minutes 

Alignment: Let’s get focused!

Do your team’s efforts ever feel scattered and unfocused? 
Do you know what you want to accomplish but seem to get sidetracked too easily?
Focus can be challenging, to say the least.  The answer is Alignment.
This session focuses on the critical component of “Alignment”.  Consistent alignment of available
capabilities and resources with the stakeholder value proposition is at the core of any strategy and,
ultimately, successful execution.
This insightful, pragmatic and entertaining presentation explores the following topics:
– A review of “The VALUE Formula” model
– The component of Alignment:
o What is it?
o Why is it so important?
– Four critical aspects of Alignment
o Alignment to Vision
o Alignment to Customers
o Alignment to Core Values
o Alignment of Activity
– Ah, ah, ah, ah, stayin’ aligned, stayin’ aligned!

Join this enlightening session to learn how to get focused on your value.

About Ken…

Author, Speaker, Facilitator, Ken is a catalyst for higher performance, better results and greater
value.
In addition to his highly acclaimed book, “The VALUE Formula”, Ken has written numerous business
articles. He has been a guest on multiple podcasts and has delivered his unique insights as a keynote and
featured speaker around the world. His energetic, humorous, entertaining, pragmatic, informative,
insightful, and topical presentations consistently earn the highest praise.
Throughout his award-winning career – which includes two Lifetime Achievement Awards – Ken has made a
powerful, positive impact working with and within many organizations in various capacities.
The recently introduced VALUE Formula I 3 Workshop leads teams and organizations through a deeper
dive into the concepts create a roadmap to maximize value.

/by

Empowering your organization by combining ITIL and GRC – 22/6/2023 @18:00

When : 22/6/2023 @18:00

Where : Virtual

REGISTER HERE

Discover the Power of GRC and ITIL 4 Integration in this session!

As companies strive to optimize their business outcome, the significance of adhering to own policies and contracts, but also to frameworks and standards, has become increasingly important.  Also, with the growing number of regulations, especially regarding data acquisition and storage, organizations face the dual challenge of implementing these and ensuring an effective compliance and risk management.

We will explore the rising importance of GRC in organizations that prioritize correct handling of standards and regulations. We will dive into how GRC encompasses governance, efficient risk management, and the unique challenges faced by IT organizations. And last bit not least, we will explain how ITIL 4 addresses the GRC theme through its direct-plan-improve guidelines, and how the cascade from strategic to tactical and operational levels is obtained.

During this session, you will find out the link between ITIL 4 and GRC, uncovering concrete ways in which this connection can be leveraged and drive the success of your organisation.

Guest speaker: Christophe Faems

Christophe Faems is a highly experienced senior ICT professional with a strong international background. Throughout his career, he has held various senior management positions in renowned international companies spanning multiple industries, including Telecom, Real Estate, Leisure, Asset Management, Retail, and Financial sectors.

In August 2010, Christophe joined OMNINET as Operations Manager and has since progressed to become the Solution & Strategy Manager, a position he has held since 2022. His expertise lies in a range of critical areas within the ICT field, including ICT Strategy & Strategic Planning, ICT Operations Management, Service Delivery (ITIL), Information Security, Solution Architecture, Design & Development of Infrastructure, Systems, and Products, Application Management, Business Process Management (BPMN), Process Optimization and Redesign, Program Management, as well as GRC (Governance, Risk & Compliance).

Christophe’s extensive knowledge and diverse skill set make him a valuable asset in driving effective ICT strategies, optimizing processes, managing complex projects, and ensuring compliance within organizations.

/by

USM, the missing link in service management? 25/05/2023 @ 18:00 CET (Zoom session)

REGISTER HERE

Session brief

Over 30 years ago, ITIL was developed as a set of best practices for managing IT, in an effort to get IT service delivery under control.  Since then, ITIL has matured and at the same time many new approaches to IT management have seen the light.  In spite of all these wonderful and valuable practices, most organizations still struggle getting their IT services under control.  Why is that?  Could it be that we have been applying the same kind of thinking and thus getting the same results (or the lack thereof)?  Maybe something is missing?

In this session, you will learn about Unified Service Management. USM is a universal methodical approach for (enterprise) service management which provides a standardized management system based on a service management architecture through which you can get in control of your IT services with no more than 5 processes and 8 workflows.  

What to expect

  • Explore why most organizations are struggling with IT service management
  • What is USM?
  • What are the building blocks of USM?
  • How does USM relate to well-known IT management practices?
  • How can USM be applied?

Speaker info

Christian Tijsmans has 24 years of experience working in IT.  He has worked for many different organizations in various industries and has taken up many different roles, giving him a solid understanding of how an IT organization works (or doesn’t).  Service management and the human factor have always been his focus in one way or another.

What drives him is unlocking people’s potential so they can be at their best.  He questions the status quo out of his never-ending curiosity and sincere drive for improvement and growth, creates clarity where there is uncertainty and inspires people to think and act differently.

Since 2012 he is an independent consultant guiding organizations in getting a grip on their IT services by implementing or improving ITSM practices that make the services more predictable, reliable, efficient, faster and better tailored to the customer.  He does this as a coach, trainer and workshop facilitator.

Christian was president of the ITSMF Belgium chapter and has spoken at international conferences.

/by

moveIT 2023, by CTG
Thursday 11th May 2023 (PM)
Events Den Berg, Londerzeel

Join us on 11th May and explore with us how you can successfully address challenges related to change and transformation within your company.

CTG Belgium is delighted to announce that we are organizing moveIT 2023, a yearly business event that is open to CTG clients and prospects and that will be organized in the afternoon of Thursday 11th May 2023, from 12.00 to 17.30, at Events Den Berg in Londerzeel.

Efficiency Transformed

This year’s event theme is “Efficiency Transformed“. In today’s world, companies are facing a multitude of challenges that will be drivers for change and transformation. But how do you tackle these? At CTG, we believe focusing on Efficiency will be crucial in answering this question.

What may you expect?

  • Conversations, workshops, and talks with CTG experts and partners who will explore different angles of Efficiency. Indeed, automation and tooling are a part of it, but so is the human factor.
  • A comprehensive agenda with three parallel tracks in only one afternoon, including two interesting workshops on Impact Mapping and FitSM.
  • The latest technology updates from our partners.
  • An inspiring keynote speech “Motivate without Control”, by Hermina Van Coillie, Senior Motivation Consultant at Flourish.
  • An excellent opportunity to network with other industry professionals, exchange ideas and insights, and learn about the latest trends and developments in our industry.

Registration

Go to https://moveit.ctg.com/ for programme and registration details

Registration is possible until 5th May 2023.

Please contact Mrs Sofie Dewitte (sofie.dewitte@ctg.com) for more info.

In collaboration with the following partners:

/by

Open Management masterclass – Tuesday 2/5, doors open from 13:30 CET

itSMF Belgium is excited to welcome you to our next masterclass on ‘Open Management’ with guest
speakers Rob England and Dr. Cherry Vu.

Where : Onsite at the premise of CTG Belgium, Culliganlaan 1D 1831 Diegem
When : Tuesday 2/5, doors open from 13:30 CET
Part 1: 14:00 – 17:45
Dinner
Part 2: 18:30 – 20:00
Opportunity to further network with Rob England and Dr. Cherry Vu after the masterclass.

Registration : Email eddy@itsmf.be , with ‘OM Masterclass in the subject’ and he will provide the
account number. Your registration is accepted after the deposit of the amount due.
Registration closes on Tuesday 25/04
For members, the fee is €75.
For non-members, the fee is €250, which includes 1 year itSMF Belgium membership.

REGISTER HERE

What can you expect?
This workshop is for anyone interested in the better ways of managing and working that Teal
Unicorn call Open Work, with a focus on managing work. We have great success with Open Work
https://tealunicorn.com/our-great-results/ . We focus on management because that is the key to
unlocking change in how you work. We call it Open Management, better ways of managing.
There is a lot to cover in a short time so we will touch lightly on a few key topics: 
 An introduction to our work: what we achieve and how. 
 What better work looks like: we summarise it as Human Systems Adaptability.
 The concepts we introduce to management to make it possible: summarised as invitation,
inspiration, inversion, and transparency. 
You can explore the subject ahead of the workshop on the Teal Unicorn website, deep dive here
https://tealunicorn.com/nwomaw/, or for a more concise set of ideas read here
https://tealunicorn.com/pnwom/ .


You will take away 
– the concepts that invert conventional thinking about work and management the underlying ideas that restore humanity to work and open us up to a VUCA world
– patterns and techniques to explore Open Management in your workplace
– directions for your own personal development

All participants will receive an ‘Open’ book. Signing by the authors is possible during networking.

About the speakers

Rob England
www.linkedin.com/in/robenglandattwohills
I stay at the front of real progress in work (and stay away from the woo). I became T-shaped in 1990,
managed an empowered team in 1995, helped found the itSMF in NZ, immersed in DevOps in 2012,

discovered Cynefin in 2013, dived into business agility and teal thinking in 2016, and co-founded the
Business Agility Meetup in Wellington and Vietnam.
As well as the Teal Unicorn work, I also consult, coach, and train on IT ways of working and
managing, including DevOps, ITSM, flow, strategy, governance, practices, and of course
management. http://twohills.co.nz [twohills.co.nz] The most valuable reference of all is when a
client engages me a second time. They usually do. I am an international content provider: speaker;
webinar presenter; writer of blogs, articles, papers http://www.twohills.co.nz/#xcontent
[twohills.co.nz].
I was a blogger The IT Skeptic http://www.itskeptic.org [itskeptic.org]. (now retired)
I am a Certified IT Professional (CITP) and an accredited Member of the NZ Institute of IT
Professionals.
I was awarded the inaugural New Zealand IT Service Management Champion in 2011 by itSMFnz,
and made a Life Member of itSMF in 2017. I am an organiser of Wellington DevOps Meetup, and
founder of WellyBAM (Business Agility Meetup).
I am an acknowledged contributor to the books ITIL4 High Velocity IT, ITIL 2011 Service Strategy, the
Phoenix Project, and the DevOps Handbook, and a lead author of the VeriSM digital framework. I’m
accredited to deliver courses from the DevOps Institute, OpenSpace, and Gamingworks.nl

Dr Cherry Vu
https://www.linkedin.com/in/drcherryvu/
I am an expert on Business Agility and Open Management. I am a consulting professional with a PhD
in Public Policy from Victoria University of Wellington, Master of Public Management from Potsdam,
Germany; and Vietnamese degrees in Law, English, and Culture.
I am an international thought leader in business agility, one of the 100 women making significant
contributions in Lean and Agile spaces across the globe (Lean In Agile “LIA 100”). I am the founder
and President of The Open Management Academy and the founder of Business Agility Vietnam.
I brought the Business Agility and Open Management concepts into Vietnam and am helping the
country’s business community to apply them.

/by

Devoteam Tech Radar 2023 – April 18th @ 5:30 PM CET on LinkedIn Live

This is a FREE event from our sponsor Devoteam

Thriving in the Cloud Native Era. Attend the Unveiling of TechRadar 2023.

  • Learn how Cloud Native can help accelerate business innovation
  • Hear from tech native experts at IDC, Ridge and Devoteam
  • Be the first to receive Devoteam’s TechRadar and discover the top 150 technologies that matter in 2023

What if your digital decisions were guided by Tech Natives?

Join us as Devoteam releases the second edition of its TechRadar on LinkedIn Live. In this edition of the TechRadar, the Cloud Native era is put at the forefront this April 18th at 5:30 PM CET.

Cloud Native technologies are found throughout this edition of the Devoteam TechRadar and can help your organisation be better prepared for the challenges of the future. But once you’re in the cloud, now what? Don’t let uncertainties around Cloud Native tech hold you back, make sure to attend our TechRadar Unveiling live stream to gain valuable insights to Thrive in the Cloud Native era.

What you can expect from the event:

Enhance your business

Unleash the power of Cloud Native

Maximize Cloud Native success

Discover upcoming trends

More info and register for FREE here:

https://www.devoteam.com/techradar/

/by

SRVISION Conference Utrecht on 18/4 and 19/4

As every year, itSMF Belgium is pleased to announce that also this year SRVISION organizes a
conference packed with workshops and presentations


Hence would like to invite you for srvision23 on 18 (workshops) & 19 (presentations) April 2022, in
Kinepolis Utrecht / Netherlands.
This year, their focus is on the Value of IT Management! This links nicely with our 2023 itSMF main
theme on Value Streams.


‘Value’ is twofold: in the sense of value (measurable, tangible) and in the sense of values (think:
sustainability, diversity, inclusiveness). You need both for success!
Come and get inspired by the keynotes, engaging break-out sessions, user cases and workshops.
Program details can be found at : https://srvision23.sessionize.com/schedule

itSMF Belgium highly recommends this conference!.

You can register by visiting the congress website: https://www.knvi.nl/srvision23
But before you do that, email eddy@itsmf.be and tell if you want to subscribe to subscribe for day 1
(workshops), day 2 (presentations) or both. We will provide you with a code for which gives you 25%
reduction on the ticket price. Curtesy of the SRVISION organization.
We are looking forward meeting you in Utrecht!

/by