Psychology of Change – 30/01 from 18:00 CET by Bert Fabry

To open the event calendar for 2024, itSMF Belgium is delighted to have attracted Bert Fabry. He will dive into the human psychology and how it can make or break changes.

When : 30/01 from 18:00 – 19:00 (ish) CET
              Our digital doors open from 17:55 onwards.

Where : Virtual, on a device of your choosing.

Registration : Free for both members and non-members.


In today’s rapidly evolving business landscape, change is the only constant. But why do some change initiatives succeed while others falter? The answer may lie in our understanding of human psychology. In this enlightening session, we’ll delve deep into the brain’s architecture to uncover the subconscious motivators that drive resistance to change. Using relatable anecdotes and real-world scenarios, we’ll explore the concept of the ‘righting reflex,’ an instinctive urge to correct others’ behavior, and its counterproductive effects in change management. We’ll then introduce the revolutionary approach of Motivational Interviewing (MI), originally a clinical psychology technique, as a powerful tool for leading change initiatives. Participants will learn the practical technique of ‘reflective listening,’ part of MI, to foster genuine connections and facilitate change. Through a blend of neuroscience, psychology, and firsthand experiences, this session will equip you with the skills to not just manage change but to champion it.

Learning outcomes:

1) Understand what makes change so hard for people

2) Grasp why interactions around change often force people into a deadlock situation and how to avoid these pitfalls

3) Understand how coaching for change is not about forcing/manipulating towards compliance

Bio speaker:

A passionate advocate for empathic leadership with a diverse background in the arts, technology, and international development. Overcame personal battles with illness by drawing strength from adversity.

“As an IT consultant, coach, and Agile enthusiast, I now use my decades of broad knowledge to transform employee development. From Belgian theaters to Central African IT projects, I believe that authentic connection, continual learning, and embracing vulnerability are the keys to redefining success. When I’m not championing change, I’m in the kitchen creating culinary delights or weaving epic tales as a long-time tabletop roleplaying game master and storyteller.”