Arnaud Delcroix

Presentation: DO YOU, DEVOPS MARRY ITSM?

Posted on March 1, 2021 at 1:51 pm by Arnaud Delcroix / Library 2021, Uncategorized

Here are the slides used in the “DO YOU, DEVOPS MARRY ITSM?” session of the 24.02.2021 Marriage of dev ops + itsm blend from itSMF Belgium

Online Masterclass – Value Stream Mapping 27.04.2021 @ 11.30 to 18.30

Posted on February 15, 2021 at 12:02 pm by Arnaud Delcroix / PLANNED EVENTS

Value Stream Mapping – Visual Value of Work Management The most common complaint about IT is that the other stakeholders in your organisation do not see nor appreciate the value of your work. Are these refrains familiar: We spend all this money on IT or technology and we get very…

ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021

Posted on February 2, 2021 at 5:48 pm by Arnaud Delcroix / Uncategorized

Here are the slides used in the ITIL4 session of the 26.11.2020 ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021 from itSMF Belgium

International Service Management Days – March 23-24 UTC

Posted on February 2, 2021 at 5:25 pm by Arnaud Delcroix / PASSED EVENTS

The itSMF community is thrilled to announce the international Service Management days. This event aims to reach service management professionals worldwide and bring them content from any/all service management frameworks. The free digital events will follow the sun over two days, and participants may view the international content at any time or on-demand….

Do you, DevOps marry ITSM? – 24.02.2021 @ 5.30PM to 7.00PM

Posted on January 22, 2021 at 9:02 am by Arnaud Delcroix / PASSED EVENTS

Can two families, so different in their attitude and behaviour, create a happy marriage? This is the story of how they met, married and what happened next. It was a rough engagement period and the parents were not happy when at the prospect. But love wins! Or does it? Join…

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Arnaud Delcroix

Presentation: DO YOU, DEVOPS MARRY ITSM?

Online Masterclass – Value Stream Mapping 27.04.2021 @ 11.30 to 18.30

ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021

International Service Management Days – March 23-24 UTC

Do you, DevOps marry ITSM? – 24.02.2021 @ 5.30PM to 7.00PM

26.11.2020 – ITIL4

06.2020 – SugarMe – Change Management with Agility

03.2020 – Business Analysis

01.2020 – LEAN and VALUE

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