Can Service Request Management boldly go where no one has gone before? – 03.06.2021 @ 4.30PM TO 5.30PM
itSMF Slovakia, is organizing an intersting and short session about Service Request Management. Place: online webinar Speakers:Robert Edward Pinnington – Founder of PDCA Consulting, ITIL 4 Author of ITIL 4 PracticesMiroslav Hlohovský – CEO, Head of Digital at OMNICOM, ITIL 4 Author of ITIL 4 Practices Agenda: Service request management (SRM) practice 20 years…
Is your organisation ready for change? – 27.05.2021 @ 5.30PM TO 7.00PM
One of the challenging situations that organisations need to deal with when transforming is determining if the proposed change lies within the organisation’s capability. If not, is it so significant that it is not worth pursuing? VeriSM offers two tools to help answer these questions – the organisational portfolio and…
A New IT Operating Model for Managing Digital – 22.04.2021 @ 5.00PM TO 7.00PM
Design and optimize your IT value streams Most organizations are busy modernizing and/or transforming their IT operating model to manage the new digital reality (such as related to the new Hybrid multi-vendor ecosystem). New ways of working are introduced such as Agile development, DevOps and SRE as well as modernizing…
ITSM in Practice / Agile FOCUS in Governance – 10.06.2021 @ 5.00PM TO 6.30PM
Speakers: Marjolijn Feringa, Jeroen Venneman itSMF Czech Republic chapter is organizing an Teams session ! Marjolijn Feringa & Jeroen Venneman will explore the need for FOCUS Board. In this fast-changing world organizations need to adapt quickly. And it is not only the shop floor that needs to adjust. The boardroom and executives…
