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But we are proud to say that Arnaud Delcroix contributed 84 entries already.
This webinar event provides an introduction on Open Management. Rob will explore how open is different than being agile.What open means in the current organizational dynamics? If interest is triggered for more, you can subscribe later forMasterclass event on Open Management. This physical event will take place on 2/5. More info will follow. Open Work is Teal […]
Platform: MS Teams Length: approx. 1 hour “What do we want?”“VALUE!”“When do we want it?”“NOW!”“Focus on Value” is the first of the ITIL 4 guiding principle. From ITIL to Lean to DevOps, theconcept of VALUE is a common thread shared by almost every best practice, standard andmethodology.Understanding, focusing upon and improving value is ultimately the most important […]
The Recipe to Transform and Modernize your IT Operating Model Description: The Open Group has recently released version 3.0 of the IT4IT standard. The IT4IT standard is a real game changer to transform and modernize your IT operating model – enabling IT teams to deliver faster with better quality and reduced risk. Learn how the IT4IT standard can […]
How do you stay relevant in an ever changing world where digital takes over? Is there still room for personal experiences and relations? How do you manage these experiences at scale? And how do you grow your business from there? During this keynote, Tom talks about his endavours at different organizations, small and large, on […]
MEMBERS ONLY OFFERING P3.express conference in BelgiumOur sponsor Van Haren provides us to the Minimalist Project Management Conference. Bothnational and international project management experts will speak about the increasing complexityof projects and project management methods and how project managers can deal with this.A serious line-up of speakers will provide you with the latest Project Management […]
Growing numbers of companies are coming to recognize the benefits of managing customer experience:higher revenues, lower costs, and stronger employee and customer loyalty. Also within the field ofService Management the focus is shifting from SLA’s towards more end-user experience orientedobjectives. Our IT organisations are confronted with the question of how relevant their current SLAmetrics are […]