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But we are proud to say that Arnaud Delcroix contributed 83 entries already.
itSMF Belgium is pleased to have attracted Daniel Breston. He will provide insights on how measuring can support flow. The topics addressed will be: OKR: Outcome or Objective Key to Results KPI: Key Performance Indicator Confused on which to use? Do you need both? Is the One Metric To Rule Them All (OMTRTA)? How do […]
Stay tuned for more updates …. It’s coming
THE ROLE OF SOFTWARE TESTING IN THE ORGANIZATION’S VALUE ASSURANCE from itSMF Belgium
Onze sponsor 2Grips organiseert zijn jaarlijks ‘Get to Grips’-event op 9 juni.Zoals elk jaar komen boeiende en inspirerende onderwerpen aan bod. Als itSMF België kunnen we dit Nederlandstalig event ten zeerste aanbevelen. 2Grips heet u van harte welkom tijdens het jaarlijkse Get to Grips event. Get to Grips is een jaarlijks event georganiseerd door 2Grips […]
The recording of Hermina’s presentation: The ABC of motivating without controlling
Please find here the presentation of the session that took place on 22/03/2022
In the early 1980s service marketing emerged as a separate field of study side by side with the development of ITIL. But for some reason the two never met. While service marketing focused on the consumer’s role in the service consumption processes and especially the encounter between the consumer and the service, ITIL was focusing […]