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But we are proud to say that Arnaud Delcroix contributed 83 entries already.
USM of Universeel Service Management, zegt u dit iets? Wij kunnen onze Nederlandstalige itSMF België leden uitnodigen op dit online-congres. Er wordt meer achtergrond gegeven over een handige structuur achter processen en value streams. Deze methode heet Universeel Service Management, kortweg USM. Meer kennis over USM vereenvoudigt het werk van de informatie manager. Maar belangrijkste: de […]
Here’s the Video from our session of the 27.05.2021: Is your organisation ready for change?
Here’s the recording from our session on the 2021-04-22: A NEW IT OPERATING MODEL FOR MANAGING DIGITAL
Here’s the Video from our session of the 2021-02-24: DO YOU, DEVOPS MARRY ITSM
Here are the slides used in the “DO YOU, DEVOPS MARRY ITSM?” session of the 24.02.2021 Marriage of dev ops + itsm blend from itSMF Belgium
Value Stream Mapping – Visual Value of Work Management The most common complaint about IT is that the other stakeholders in your organisation do not see nor appreciate the value of your work. Are these refrains familiar: We spend all this money on IT or technology and we get very little We spend too much […]
Here are the slides used in the ITIL4 session of the 26.11.2020 ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021 from itSMF Belgium
The itSMF community is thrilled to announce the international Service Management days. This event aims to reach service management professionals worldwide and bring them content from any/all service management frameworks. The free digital events will follow the sun over two days, and participants may view the international content at any time or on-demand. Be part of the excitement, […]
Can two families, so different in their attitude and behaviour, create a happy marriage? This is the story of how they met, married and what happened next. It was a rough engagement period and the parents were not happy when at the prospect. But love wins! Or does it? Join Daniel Breston to hear the […]
Here are the slides used in the ITIL4 session of the 26.11.2020 ITIL4 – 26.11.2020 from itSMF Belgium