Value Stream Mapping – Visual Value of Work Management
The most common complaint about IT is that the other stakeholders in your organisation do not see nor appreciate the value of your work. Are these refrains familiar:
- We spend all this money on IT or technology and we get very little
- We spend too much money on “Keeping the lights on” while our competitors kill us with innovative use of technology
- The reason I did not come to you (Shadow-IT) is that you always say No or you‘re too busy or it is not in our budget for this year and I need it NOW!
- Why is IT so slow to give us what we need?
- How can we improve what we do?
Value Stream Mapping (VSM) is a technique to look at a timeline of events in several ways. It is meant for teams or leaders to observe what is really happening against what they expect. In this way, they can ascertain the obstacles or constraint and work together to mitigate them.
For more details and subscription, check out: https://www.itsmf.co.uk/event/online-masterclass-value-stream-mapping-apr-21/
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