Please find here the presentation of the session that took place on 28.10.2021

Please find here the recording of the session that took place on 28.10.2021

If Corona permits, the last event of this challenging year 2021 will be an onsite event.
itSMF Belgium wants to let you experience what Agile Service Management is all about in a fun context.

When : Wednesday 1/12 starting at 14:30 until 20:30

Where : Diegem, Culliganlaan 1D ( CTG office)

For Members only, or 50 € entrance fee.

With this MarsLander gamification setup, you will be challenged to think smart, act right and most of all, work as a team. The flight will be demanding, hitting the business objectives challenging. Up to you to make it work. Together…

With this event, we also want to express our gratitude to Paul Wilkinson, for the massive impact he had on our community, building up knowledge, awareness, insights, aha-moments. Even in these last days of his professional career, he will be your Mission Director. And as usual, he will be grumpy, he will be on top of you, but all for one purpose. Make you understand you are part of something bigger. Understand that, and you survive. Don’t… Well Paul can be a real pain in…

Places are limited, so subscribe early if you want to be part of the ride.

The slovakian chapter of itSMF is hosting a conference about Value!

Last year was a catalyst that brought digital business innovation to the forefront of all organizations. 2021 is the year to build on this momentum to enhance customer engagement, experience, generate new revenue and serve our customers.

itSMF Slovensko, a leader in the world of IT Service Management in CEE, is organizing 15th annual IT Service Management conference and addresses the “Value Experience” as an inspiration for all business stakeholders for whom 2020 was one of those challenging years. Share and prioritize what real value is, decide for meaningful changes to get the best value out of it.

While we build the full IT Service Management Conference 2021 agenda, explore the conference topics.

Topics at a Glance

  • Business value
  • People – Hoax Value
  • Customer Experience
  • Digitalization
  • ITSM/ESM
  • Enterprise Service Management
  • Software development and support
  • ITIL 4
  • Automation after 2021 – (Robotic Process Automation, Machine Learning, AI)

This year’s program will offer interesting keynotes and breakout sessions dedicated to Value Experience in the IT Service Management industry.

The conference is designed for service managers and business professionals working in this field. We value diversity, and welcome professionals with varying backgrounds and experience