A New IT Operating Model for Managing Digital – 22.04.2021 @ 5.00PM TO 7.00PM
Design and optimize your IT value streams
Most organizations are busy modernizing and/or transforming their IT operating model to manage the new digital reality (such as related to the new Hybrid multi-vendor ecosystem). New ways of working are introduced such as Agile development, DevOps and SRE as well as modernizing and rationalizing the IT management tooling landscape.
However, many organizations still lack a solid vision and design of their target operating model. What is typically missing is a blueprint or architecture of how to combine different practices and standards into a pragmatic and workable solution, covering the processes, tools, data, people, integrations, etc.
This presentation is about how is the IT operating model evolving. How does a holistic digital delivery model look like? What value streams do you need to manage your digital services / products? How should you blend various practices to create a modern digital delivery capability? including practices such as:
- ITIL 4 / IT Service Management
- Agile development (e.g. Scrum) and scaled agile frameworks (e.g. SAFe)
- Continuous Delivery
- Enterprise Service Management (ESM)
- Project management methodologies e.g. PMBoK, Prince2
- Security and risk management practices (e.g. NIST, ISO 27000)
- Competency frameworks e.g. eCF, SFIA
Speaker: Rob Akershoek, Chair of the IT4IT Forum
Rob Akershoek is senior IT Management architect at Fruition Partners and Chair of the IT4IT Forum within The Open Group. He helps IT organizations to transform and become a more lean and agile service provider, ready to manage the new digital ecosystem consisting of a hybrid cloud environment provided by a multi-vendor sourcing landscape. He is architecting the new IT organization combing standards, practices, and concepts such as IT4IT, TOGAF, (Scaled) Agile development, DevOps and Continuous Delivery, Security Management with established IT service management methodologies. He assists IT organizations in their IT automation journey covering the entire IT value chain including portfolio management, the DevOps toolchain including CI/CD, test management, monitoring and event management, risk and security management, ITSM, CMDB, cloud orchestration, etc. Rob Akershoek is author of numerous articles and author the IT4IT management guide (managing the business of IT).
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