2021 - February

One of the challenging situations that organisations need to deal with when transforming is determining if the proposed change lies within the organisation’s capability. If not, is it so significant that it is not worth pursuing?  VeriSM offers two tools to help answer these questions – the organisational portfolio and…

Value Stream Mapping – Visual Value of Work Management The most common complaint about IT is that the other stakeholders in your organisation do not see nor appreciate the value of your work. Are these refrains familiar: We spend all this money on IT or technology and we get very…

Design and optimize your IT value streams Most organizations are busy modernizing and/or transforming their IT operating model to manage the new digital reality (such as related to the new Hybrid multi-vendor ecosystem). New ways of working are introduced such as Agile development, DevOps and SRE as well as modernizing…

The itSMF community is thrilled to announce the international Service Management days. This event aims to reach service management professionals worldwide and bring them content from any/all service management frameworks. The free digital events will follow the sun over two days, and participants may view the international content at any time or on-demand….