2021

The Shiny New Thing that really helps! – Tuesday 11/1 @ 18:00

Posted on December 16, 2021 at 11:30 am by Arnaud Delcroix / PASSED EVENTS

This event is a remote Zoom event When Paul Wilkinson announced on Linkedin (as a joke) that he had a new framework that would change everything! He had 8 times the usual amount of hits! We in IT like shiny new things, thinking (and hoping) that they will solve our…

Recording: SURVIVING AND THRIVING IN A VUCA WORLD

Posted on December 2, 2021 at 9:52 am by Arnaud Delcroix / Library 2021

Please find here the recording of the session that took place on 23.11.2021

Presentation: From business automation to continuous value-driven innovation

Posted on November 15, 2021 at 2:22 pm by Arnaud Delcroix / Library 2021

Please find here the presentation of the session that took place on 28.10.2021 Devoteam itsmf 2021 – from business automation to continuous value-driven innovation from itSMF Belgium

Recording: From business automation to continuous value-driven innovation

Posted on November 15, 2021 at 2:17 pm by Arnaud Delcroix / Library 2021

Please find here the recording of the session that took place on 28.10.2021

MarsLander @ 01.12.2021 from 14:30 until 20:30 – EVENT POSTPONED

Posted on November 9, 2021 at 4:15 pm by luc schmitz / PASSED EVENTS, POSTPONED

If Corona permits, the last event of this challenging year 2021 will be an onsite event.itSMF Belgium wants to let you experience what Agile Service Management is all about in a fun context. When : Wednesday 1/12 starting at 14:30 until 20:30 Where : Diegem, Culliganlaan 1D ( CTG office)…

Conference Value Experience 2021 25.11.2021 & 26.11.2021 @ from 9am to 1pm

Posted on November 5, 2021 at 9:39 am by luc schmitz / PASSED EVENTS

The slovakian chapter of itSMF is hosting a conference about Value! Last year was a catalyst that brought digital business innovation to the forefront of all organizations. 2021 is the year to build on this momentum to enhance customer engagement, experience, generate new revenue and serve our customers. itSMF Slovensko,…

Recording: Service Cost Tracking and Internal Chargeback

Posted on October 1, 2021 at 7:54 am by Arnaud Delcroix / Library 2021

Please find here the recording of the session that took place on 30.09.2021

Presentation: Service Cost Tracking and Internal Chargeback

Posted on October 1, 2021 at 7:51 am by Arnaud Delcroix / Library 2021

Please find here the presentation of the session that took place on 30.09.2021 2021 09-30 service cost tracking and internal chargeback from itSMF Belgium

S&T Happens: Surviving and Thriving in a VUCA World. (Tuesday 23th November 2021 @noon)

Posted on September 14, 2021 at 8:30 am by Arnaud Delcroix / PASSED EVENTS

The better ways of working that are growing so quickly challenge much that we believe. They overturn many principles we built a career on. E.g.: IT servers are cattle not pets. Breed and slaughter them. If it hurts, do it more. Don’t go The better ways of working that are…

itSMF.org | March the 23rd | Service Management Days

Posted on August 20, 2021 at 5:59 pm by luc schmitz / Library 2021

Here is the link to all videos from presenters

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