POSTPONED

ABOUT THE EVENT

WHEN

19:00, 26 APRIL, 2018

WHERE

LEUVEN

WHAT WILL HAPPEN?

VeriSM™ helps organizations define their service management principles and then use organizational capabilities, emerging technologies and a combination of management practices to deliver value to its business and customers.

Who is it for? Organisations that are using, or looking to use, progressive management and technology will gain employees with a rounded view of what this means, how this applies to the organisation and what benefits this can bring. It will contribute to organisational change initiatives in introducing new thinking and practices in the organisation.

PARTNER, ALVEARE

19:00 – 22:00

SERGE HUYGEBBRECHT, SMME

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

ABOUT THE EVENT

WHEN

19:00, 04 JUNE, 2018

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

What we see today is that IT and the business they support are more and more intertwined, in convergence mode. The ongoing digital transformation triggers the creation of new ways of collaboration and innovations to enable this evolution.
These are exciting times indeed, if ICT is to become a true strategic partner to the business. Is your ICT organization ready and able to fulfill this new position?

If most of these questions are answered negative or you are clueless, come an enjoy a great and interesting evening* together with your ITSMF Team and Paul Wilkinson, Owner of Gamingworks and a speaker you asked to see back in 2018! 

PARTNER, GAMINGWORKS.NL

19:00 – 22:00

PAUL WILKINSON, GAMINGWORKS

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

ABOUT THE EVENT

WHEN

19:00, 20 SEPT, 2018

WHERE

LEUVEN

WHAT WILL HAPPEN?

TO DEFINE AND IMPLEMENT THE NECESSARY MEASURES IF NOT YET DONE

TO SUSTAIN ALL THE MEASURES TAKEN

TO ALIGN FURTHER WITH YOUR IT-PROCESSES AND THE BUSINESS

WHAT IS THE IMPACT OF GPDR ON THE IT DEPARTMENT ?

19:00 – 20:30

GREET VOLDERS, VOQUALS

Greet Volders, CEO of Voquals and long time member of ISACA will guide us around into the intricate designs of GDPR and the impact it had and will have on any ICT department (and not to forget any non-ICT department as well).

OMNINET – OMNITRACKER

20:30 – 20:45

GUY WERCKX, OMNINET

Omninet – our sponsor of the evening, will do a non-commercial demo which will show the different GDPR processes in practice and how you can integrate them into your organization.

OMNINET – OMNIPRIVACY

20:45 – 21:00

CHRISTOPHE FAEMS, OMNINET

Omninet – Operation Manager Belux

OMNINET – OMNIPRIVACY

21:00 – 22:00

JOHAN VOS, OMNINET

Omninet – Omniprivacy Solution Architect

ABOUT THE EVENT

WHEN

19:00, 15 NOV, 2018

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

There is a lot to tell and share about change, but don’t expect this event to be a one-way information exchange. During the 1.5 to 2 hours session we will combine an action assignment that puts you in the driving seat of a change challenge, with hands-on insights.

Do you wonder why changing behaviour can be so difficult?

Are you curious about how the wiring of our brain comes into play and what an elephant has to do with it?

Eager to get some insights in the main change leadership pitfalls and how to prevent them?

PARTNER, ALVEARE

19:00 – 22:00

STEFAAN COMPERNOL, ALVEARE

A master’s degree in psychology, that was the entry ticket to a professional career path in IT. Why would you study psychology for 5 years to then start in IT? Psychologists call this a classic ‘nutcase’ ?.A strong interest in technology was my initial driver and an eager attitude helped to earn my spot. But along the way I also discovered that a solid insight in the psychological dynamics of people was an asset in an IT context.19:00 – 22:00

PARTNER, ALVEARE

19:00 – 22:00

ELS HEYLEN, ALVEARE

I approach challenges in a creative and proactive way, based on logical analysis and solid planning. My high energy and enthusiasm ensure that I make things happen.

ABOUT THE EVENT


WHEN

19:00, 28 FEBRUARY, 2019

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

What better way to understand the opportunity of DevOps, than inviting inspirational speakers who have lived it. This session will combine the academics and the pragmatics of DevOps, so you will have an enriching experience. Guaranteed!

Deborah will shed a light on what is needed to enter the world of DevOps and why there is value in expanding the DevOps activities throughout the entire product lifecycle.
And Peter will tell about his DevOps journey at a former company he worked for and what value it generated for them.

MANAGING DIRECTOR – DEVOPS AGILE SKILLS ASSOCIATION (DASA)

DEBORAH BURTON , DASA

Before her promotion to had a very visible position in the organization as the Head of DASA Marketing. “She was the orchestrator of the global launch of DASA in April 2016, as well as a principal architect in helping drive the messaging, market awareness and engagement that has helped DASA establish international recognition and membership.

Deborah brings more than 30+ years of IT Industry Experience. She spent many years at HP Computer Products Group and the Analytical Products Group now known as Agilent Technologies in roles in sales, product marketing, and channel management in the United States. In 2001 she joined the HP Software Business Unit in the Netherlands with roles in Sales and Business Development and went on to take on various ITSM Software Marketing Management roles at the EMEA level. 

AGILE COACH, CTG BELGIUM

PETER DUELEN , CTG

Experienced Agile Test Manager and Team Lead with 20 years of testing experience, of which 9 in agile environments. His projects cover e-Learning platforms, Finance and Healthcare applications, Telecom client portals and some of the best-known games in both the PC and mobile market.

His agile and coaching skills are results and KPI-driven but with a pragmatic approach and a deep care for enabling people to deliver on their commitment in a positive way. Peter motivates people on team- and director level through respectful and open communication with focus on achieving business goals.

He has a deep understanding of the dynamics in structured and agile testing techniques, continuous improvement, E2E delivery and setting up or scaling environments. 

ABOUT THE EVENT

WHEN

19:00, 4 APRIL, 2019

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

After a very interesting session on Devops, what it stands for, how you can prepare and getting an understanding of the feasibility of making ‘it’ happen, it is now up to you.
You will be submerged an alternate reality, created by the Phoenix Project game, with our host Paul Wilkinson. You will experience firsthand the challenges, the pressure to deliver, the ongoing changes, both within the IT organisation and from the business trying to meet customer demand.
Take up a role in the team. Execute, learn and improve your capabilities together with your team members to become the masters of devops. We are ready. Are you?

PARTNER, GAMINGWORKS.NL

PAUL WILKINSON, GAMINGWORKS

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

ABOUT THE EVENT

WHEN

19:00, 28 MAY, 2019

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

The launch of ITIL4 revived Axelos presence in the Service Management scene. Although it is only the foundation material, it gives a good indication of the direction the latest framework version wants to guide you on your service management journey.
In this session, we will review how ITIL positioned itself in the new Service Management world. Both the new and renewed concepts will be analysed. What is that SVS all about? Will the SVC be supportive enough in your daily practice? And what about the openness towards other models? Does agile really fit in? Can ITIL and DevOps connect? 

LATEST | POSTS

Content about this event

ABOUT THE EVENT

WHEN

19:00, 20 JUNE, 2019


WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

VeriSM helps organisations to embrace “digital” and provides organisations with practical guidance on how to digitally optimise or digitally transform. Although the subject is a digital world, VeriSM is about business and not only IT. It’s about how an organisation in its totality can survive and thrive in a brave new “digital” world!

VeriSM was received with great enthusiasm because it gave a concept how different frameworks, approaches, resources, etc. can be combined and applied, not just for IT but for every service provider in the organisation. With ‘VeriSM: unwrapped and applied’ organizations and professionals get practical guidance in making digital transformation a reality. 

LEAD AUTHOR VERISM

JOHANN BOTHA; GETITRIGHT

Johann is a manager, coach, consultant and trainer with a board range of skills and expertise which when combined with 30+ years of practical experience helps customers to unlock meaning and value in their business.Johann helps organisations embrace change and expand their horizons – mostly focusing on VeriSM, Lean, Agile, and DevOps as well as ITIL, COBIT, and ISO. His active involvement in the development of standards, best practices and authoring keeps the sword sharp, he says. He holds various academic qualifications and professional credentials. In 2014 he received itSMF-SA’s lifetime achievement award.

CONTRIBUTOR VERISM

MARTIJN ADAMS; 4ME, INC.

Martijn is a highly experienced implementer of Service Management and Service Integration solutions for global enterprises. Over the past 20 years, Martijn has helped many multinational, government and NGO organisations with their multinational ITSM initiatives, ranging from ITIL, SIAM and COBIT to Service Management tool implementations.
Apart from his hands-on project involvement, he held an executive management position at InfraVision, an ITSM and SIAM consulting firm. Martijn’s leadership as director of the ITSM & SIAM Practice was instrumental for the success and growth of the department. Martijn is currently working at 4me, Inc. as General Manager for Europe, the Middle East and Africa. 4me, Inc. is the provider of 4me, a service management application with a clear focus on Enterprise Service Management, SIAM and Digital Transformation.