TOPdesk partner of itSMF Belgium

TOPdesk develops user-friendly and affordable service management solutions for every type of organization. We provide software that is quick and easy to install. TOPdesk develops, markets, implements and supports all software in-house. Whether it concerns automation, facilities management, maintenance, complaints registration, service desk or service support – TOPdesk software and services enables organizations to efficiently organize their service delivery. TOPdesk solutions are focused on service desks that support employees, business relationships, consumers and citizens.

TOPdesk software has been around since 1993. When developing the product, we pay very careful attention to the wishes of the client. The application is available in five languages and is used by 3000 organisations in 30 countries. Our range of software applications earns us prizes on a yearly basis. TOPdesk has offices in Delft, London, Kaiserslautern, Antwerp and Budapest. The Head office is located in Delft, the Netherlands. From these five offices, we work hard to support more than 3000 customers.

Solutions  Setting up a Shared Service Centre can be beneficial for the IT service desk, the facilities department and the HRM department. TOPdesk can be implemented in several different departments to form a Shared Service Centre; and ultimately increase the efficiency and quality of the service provided. All complaints and requests can then be registered by one service desk in TOPdesk. TOPdesk lite is suitable for both small and large organizations that want to quickly streamline their professional services. TOPdesk lite offers your service desk the fundamental processes of Incident management and Configuration management, which allows you to quickly professionalize your internal and external support. TOPdesk Professional helps improve the services that you offer to your colleagues, business relations and consumers. TOPdesk Professional is used as a service desk by numerous organizations including facilities, legal, IT and HR departments for managing inventory, assets, products and services. TOPdesk Enterprise is the ideal solution for organizations that demand the highest calibre of professionalism and technology in their service management. TOPdesk Enterprise is fast, scalable and offers a broad range of possibilities. It is perfect for facilities management and IT support to optimally support your colleagues, clients and business relations. TOPdesk for Facilities Management is the ultimate FMIS software solution. It is user-friendly, 100% web-based and offers optimized support for processes such as reservations, fleet management and long-term planning. TOPdesk as a Service is a SaaS service that provides you with direct access to the service management application TOPdesk from anywhere in the world. This online service ensures that you no longer need to worry about the installation or maintenance of TOPdesk. You save both time and money, allowing you to focus on your core business. Want to know more about TOPdesk products and services? Visit our website at www.TOPdesk.be.