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ITSMF UK E-News February 2012
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itSMF UK Conference 2012 Call for Presentations
The call for presentations for the itSMF UK Annual Conference and Exhibition is now open. This year the world’s leading IT service management conference will be returning to the Novotel London West on the 5th & 6th November 2012.
If you have a presentation to put forward for consideration (most sessions last 40 minutes, but some interactive sessions may take 90 minutes), we will need your synopsis and biography and also your draft slides by the closing date of 30th March 2012.
Click here for more details.
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ServiceTalk - winter issue now available...
Articles include:
- Great news for education in IT service management
- The nine stepping stones to meaningful service strategy
- What makes great incident managers...and how best to support them
- The IT supplier relationship faces rapid change
- The case of the horrible boss and the service culture
- The only way is ethics
...plus all the regular news and features
Click the image to view online.
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New Problem Management and ISO/IEC 20000 special interest groups
Some members have expressed an interest in establishing SIGs for Problem Management and ISO/IEC 20000. Anyone who would like to be part of a working party for either of these groups (being actively involved in setting objectives and organising meetings), please contact Chris Roberts (chris.roberts@itsmf.co.uk) in the itSMF UK office.
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Why you should speak at an event
"If you have an urge to speak, or think you have a good story to tell then grab the opportunity to share it with the (ITSM) world."
The latest blog by itSMF UK CEO Ben Clacy - "Why you should speak at an event" is now available to read here.
You can also view the rest of his blogs at wordpress here.
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Change, Release and Configuration Management
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Sheffield City Hall
7th March 2012
Click for further details
This seminar is targeted at change, configuration and release managers who want to ensure changes are successfully released into the live environment with minimal risk.
***Special Offer***
Buy one place, get another half price (members only).
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Service Catalogues and Service Portfolios
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National Motorcycle Museum
18/04/2012
Click for further details
What do service catalogues and service portfolios look like? How do they inter-relate and support other processes?
Find out at this seminar!
***Special Offer***
Buy one place, get another half price (members only).
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ITSM Software Tools Forum
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Manchester City Stadium (Legends Suite)
29/05/2012
Click for further details
***Free Event***
This event offers an unprecedented opportunity to bring vendors, consultants and potential buyers together under one roof to discuss product selection and implementation.
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It's never too early to book...
We are pleased to announce that the itSMF UK Conference will be returning to the Novotel London West, Hammersmith on the 5th & 6th November 2012. For more information about Early Bird booking with 25% discount, click on the above image, email events@itsmf.co.uk or call the Conference Team on 0118 918 6500.
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New service management course endorsement scheme
Find out about the new course endorsement scheme, launched by itSMF UK in 2011.
Click here
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New itSMF UK members
A warm welcome to all those who joined itSMF UK during January
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New north region vice chair
We recently had an election for a new vice chair for the North Region. The candidates who went forward for the election were:
- Geoff Dixon
- Chris Littlewood
- Richard Horton
Congratulations to Geoff Dixon who won the election. He will now take over with immediate effect as Vice Chair
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itSMF UK Update 2012
The new itSMF UK Update has been refreshed and is available from the itSMF UK office. Contact communications@itsmf.
co.uk if you would like some copies to distribute or click here to view the online version.
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priSM credentialing
Contact
admin-emea@itsmf.co.uk
to find out why priSM credential holders stand out from the crowd. Note that attending and speaking at itSMF UK events, and writing papers and articles, can all earn priSM CPD credits.
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Twenty pounds worth of books for free!!
All you have to do is recommend an organisation to join the itSMF UK. When they join up, you will receive a £20 voucher and - better still - the lead contact in the joining organisation will receive one too!
So start recruiting - contact membership@itsmf.co.uk for details.
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Call for Volunteers to join ESCs
Would you like to get more involved with itSMF UK utilising your Service Management experience? Find out more about joining an ESC, regional group or special interest group working party. The Events ESC is particularly keen to hear from anyone interested in setting up speaker programmes for our wide range of seminars...
Click here
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ANY QUERIES CONCERNING E-NEWS: mark.lillycrop@itsmf.co.uk
E-News is a Member benefit provided by itSMF UK. If you wish to amend your e-mail preferences please do so by logging in as a member and clicking "manage my personal details". If you unsubscribe by clicking below you are automatically removing yourself from all itSMF UK communications including important membership benefits/updates and ServiceTalk the Journal.
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