itSMF Book Suite

Get yourself up-to-date with the latest itSMF Book Suite

Our bookstore, IT Governance Ltd has put together an exclusive bundle of itSMF books direct from publishers TSO. The four books included in the bundle represent the latest (autumn/winter 2011) best practice service management advice. Included in the bundle are: 

• Creating and Driving Service Excellence: An Executive's Guide to IT Service Management (Softcover):- An introductory guide to the principles and practice of service management.
• IT Tools for the Business when the Business is IT (Softcover) :- A guide to selecting the right ITSM tool for the job and implementing its use.
• Greening Service Management (Softcover):- This guide shows how taking a green view to service management can save the planet whilst saving your organisation serious amounts of money!
• Balanced Diversity - A Portfolio Approach to Organisational Change (Softcover):- A guide to organisational change during IT service management initiatives. 

All the books in this bundle are written by authoritative figures on the subject of IT Service Management - Sharon Taylor, Robert Falkowitz, Ian Salvage and Karen Ferris. This proves the relevance, quality and authority of these books.

All itSMF Belgium members will receive a 15% discount off the price of this bundle, and any other book/product on the IT Governance website. 

Get up to date with the latest books from itSMF International in one kit and receive 15% off as an itSMF Belgium member >>

Look on the IT Governance website for more information on ITIL and IT Service Management. There is also a free white paper available to download from the ITIL topic page.