|
|
|
ITSMF UK E-News January 2012
| |
 |
 |
 |
 |
|
 |
|
ServiceTalk - winter issue now available...
Articles include:
- Great news for education in IT service management
- The nine stepping stones to meaningful service strategy
- What makes great incident managers...and how best to support them
- The IT supplier relationship faces rapid change
- The case of the horrible boss and the service culture
- The only way is ethics
...plus all the regular news and features
Click the image to view online.
|
|
Proactive Problem Management
|
Chelsea FC, London
8th February 2012
Click for further details
This seminar is targeted at problem managers who want to improve their approach and understanding of problem management by adopting a more proactive focus in order to deliver more successful outcomes.
***Special Offer***
Buy one place, get another half price (members only).
|
|
Change, Release and Configuration Management
|
Sheffield City Hall
7th March 2012
Click for further details
This seminar is targeted at change, configuration and release managers who want to ensure changes are successfully released into the live environment with minimal risk.
***Special Offer***
Buy one place, get another half price (members only).
|
|
Please be aware that our scheduled Problem Management seminar in Glasgow that was to be held in May has been cancelled.
|
It's never too early to book...
We are pleased to announce that the itSMF UK Conference will be returning to the Novotel London West, Hammersmith on the 5th & 6th November 2012. For more information about Early Bird booking with 25% discount, click on the above image, email events@itsmf.co.uk or call the Conference Team on 0118 918 6500.
|
 |
 |
New service management course endorsement scheme
Find out about the new course endorsement scheme, launched by itSMF UK in 2011.
Click here
|
Call for Volunteers to join ESCs
Would you like to get more involved with itSMF UK utilising your Service Management experience? Find out more about joining an ESC, regional group or special interest group working party. The Events ESC is particularly keen to hear from anyone interested in setting up speaker programmes for our wide range of seminars...
Click here
|
|
|
New itSMF UK members
A warm welcome to all those who joined itSMF UK during December
|
itSMF UK Update 2012
The new itSMF UK Update has been refreshed and is available from the itSMF UK office. Contact communications@itsmf.
co.uk if you would like some copies to distribute or click here to view the online version.
|
priSM credentialing
Contact
admin-emea@itsmf.co.uk
to find out why priSM credential holders stand out from the crowd. Note that attending and speaking at itSMF UK events, and writing papers and articles, can all earn priSM CPD credits.
|
ITSM Health Check
Take part in the big ITSM Health Check to find out how you can help the IT service management community and how they can help you.
Click here
|
Twenty pounds worth of books for free!!
All you have to do is recommend an organisation to join the itSMF UK. When they join up, you will receive a £20 voucher and - better still - the lead contact in the joining organisation will receive one too!
So start recruiting - contact membership@itsmf.co.uk for details.
|
|
ANY QUERIES CONCERNING E-NEWS: mark.lillycrop@itsmf.co.uk
E-News is a Member benefit provided by itSMF UK. If you wish to amend your e-mail preferences please do so by logging in as a member and clicking "manage my personal details". If you unsubscribe by clicking below you are automatically removing yourself from all itSMF UK communications including important membership benefits/updates and ServiceTalk the Journal.
|
|
|
|
|
|
|
 | © Copyright 2012 | itSMF Belgium | Realisation: Abusol | Sitemap | All rights reserved |
|
|
