itSMF International is pleased to announce the winner of the 2011 Whitepaper Competition. This year's event was won by Peter Brooks from itSMF South Africa with a paper entitled "Business Analysis and Service Management - How BABOK complements ITIL"
The entries this year were of a very high standard and I would like to thank our judging panel for the efforts made to select the winning paper.
Peter has received an iPad2 for his efforts. The paper is available here for download.
Posted by DWS
