At your service ed. 5 available

The August - September issue of "At your service", our international magazine is just released and available via our members only section.

It contains following headlines:

- Social media - Risky business?

- A 4 letter acronym sending CIOs running scared - BYOD (Bring your own device)

- The launch of the executive's guide for ITSM

- What is new in the ITIL 2011 glossary update?

- New and notable books

- Book review - Drinking from the firehose

- Book review - ITIL V3 small-scale implementation

- The adventures of Bob and Sue

- What's on

If you are interested in writing an article for the itSMF international magazine, please contact Steve Mann of the itSMF Belgium publication committee: steve.mann@itsmf.be