itSMF links to books

Architecting ITIL

http://www.itgovernance.eu/p-56-architecting-itil.aspx

Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook

http://www.itgovernance.eu/p-660-service-offerings-and-agreements-soa-itil-v3-intermediate-capability-handbook-single-copies.aspx

Planning, Protection and Optimization ITIL V3 Intermediate Capability Handbook

http://www.itgovernance.eu/p-581-planning-protection-and-optimization-ppo-itil-v3-intermediate-capability-handbook-single-copies.aspx

Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

http://www.itgovernance.eu/p-259-information-lifecycle-support-wisdom-knowledge-information-and-data-management-wkidm.aspx

Planning to Implement Service Management

http://www.itgovernance.eu/p-438-itil-v3-planning-to-implement-service-management.aspx

Agile Project and Service Management - Delivering IT Services using PRINCE2™, ITIL® and DSDM Atern

http://www.itgovernance.eu/p-44-agile-project-and-service-management-delivering-it-services-using-prince2-itil-and-dsdm-atern.aspx

The Introduction to the ITIL Service Lifecycle

http://www.itgovernance.eu/p-727-the-official-introduction-to-the-itil-service-lifecycle-second-edition.aspx

ITIL Lite: A Road Map to Full or Partial ITIL Implementation

http://www.itgovernance.eu/p-425-itil-lite-a-road-map-to-full-or-partial-itil-implementation.aspx

Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL

http://www.itgovernance.eu/p-566-passing-your-itil-intermediate-exams-itilv3.aspx

ITIL V3 Foundation handbook

http://www.itgovernance.eu/p-436-itil-v3-foundation-handbook-little-itil-single-copies.aspx

ABC of ICT The Exercise Workbook

http://www.itgovernance.eu/p-30-abc-of-ict-the-exercise-workbook.aspx

ABC of ICT

http://www.itgovernance.eu/p-27-abc-of-ict-an-introduction-to-the-attitude-behavior-and-culture-of-ict.aspx

Implementing Metrics For IT Service Management

http://www.itgovernance.eu/p-252-implementing-metrics-for-it-service-management.aspx

ITIL v3 Foundation Exam - The Study Guide

http://www.itgovernance.eu/p-434-itil-v3-foundation-exam-the-study-guide.aspx

ITIL V3 Foundation handbook

http://www.itgovernance.eu/p-436-itil-v3-foundation-handbook-little-itil-single-copies.aspx

Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners by Randy A. Steinberg

http://www.itgovernance.eu/p-671-servicing-itil-a-handbook-of-it-services-for-itil-managers-and-practitioners.aspx

Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Randy A. Steinberg

http://www.itgovernance.eu/p-529-measuring-itil-measuring-reporting-and-modeling-the-it-service-management-metrics.aspx