Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook

Service Offerings and Agreements - ITIL V3 Intermediate Capability Handbook

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who

Published: 08 Nov 2010

ISBN 9780113312702 

Posted by Siska Knockaert