IT Service Management Strategy Summit - Mar 16 2011

10 interactive webcasts
Live March 16 or afterward on demand

Your strategy just can't stay "ITIL." Technologies, standards and skills are changing, and we've designed this summit to provide you with a look at the bigger picture. You'll hear from peers, practitioners and visionaries who are paving the way for the service management strategists of the future through a series of interactive panels and individual webcasts. See what your peers are thinking and doing through audience polls, and ask your toughest questions while the experts present live.

SUMMIT WEBCASTS INCLUDE:

ITSM Product Development - Movers & Shakers in 2011
Social Media - Just Hype, or an Opportunity for Real IT Value?
The Changing Role of IT & The CIO
The Secret of Success in Service Modeling & Service Availability
A Manifesto for Next Generation Service Management
Leveraging your Service Assets into Lines of Service
Delivering High Impact End-to-End IT Service Management Programs


View the full program and register now

You can attend any or all of the 45-minute webcasts at this summit free of charge, and will be able to submit real-time questions to presenters and vote in audience polls during the live online event. If you are unable to attend the webcasts live, you can also view them afterward on demand.

More information you can find on their website